Most “broken” meeting rooms aren’t actually broken — they’re just badly specified

One-touch join is no longer optional

Staff now expect to walk into a room and start a call within seconds, not spend the first five minutes of a meeting hunting for the right cable or app. Wireless presentation and one-touch join off the calendar system have moved from nice-to-have to baseline expectation across UK offices in the last couple of years.

Interoperability across platforms

With most enterprise meetings now including a remote participant, and a meaningful share of those joining from a different platform than the room is built for, interoperable hardware — able to run Teams, Zoom or Google Meet without a different physical setup each time — has become one of the defining priorities for corporate meeting room AV specification.

Room booking, properly integrated

A room-booking panel that doesn’t sync properly with the calendar system creates exactly the problem it’s meant to solve — double-bookings, rooms shown as free that aren’t, and staff losing trust in the system within weeks. Integration with Microsoft 365 or Google Workspace calendars should be tested thoroughly before rollout, not assumed to work out of the box.

Standardise across rooms, don’t bespoke each one

Organisations that standardise meeting room technology across room sizes and office locations see meaningfully better adoption and lower ongoing support overhead than those treating every room as a bespoke project. A huddle-room kit, a mid-size room kit and a boardroom kit — three configurations, consistently applied — beats a different bespoke setup in every room.