Fire & Rescue Services: Station and control room AV that’s on, always.
Control room video walls, station digital signage and training facility AV, specified for the always-on, high-reliability demands of fire and rescue operations.
What matters in this sector
- Control room video walls for 999 call handling and incident coordination
- Station digital signage for briefings, health & safety and internal communications
- Training facility AV, including interactive displays for classroom-based training
- Support contracts with response-time SLAs for operationally critical systems
- Martyn’s Law-ready communication infrastructure for stations and public-facing premises, see our Martyn’s Law Communication Readiness page and take the free scorecard
Where to start
Prefer to talk it through? Call 0845 095 3600 or email av@efficient-is.co.uk: we’ll give you a straight answer, not a sales script.
Five years as the Scottish Fire and Rescue Service’s AV partner, across ICT, Training and operations
We’ve also delivered work at a genuinely national scale for the Scottish Fire and Rescue Service, making every fire station in the country Microsoft Teams compatible, with a screen and meeting room facility fitted for calls between stations and for joining town hall and central briefings and training. That’s a separate programme from the wider multi station rollout referenced in the case study below, which remains under discussion.
Scottish Fire and Rescue Service: Commanding the Room
The Scottish Fire and Rescue Service needed its national Incident Command Centre rebuilt around the assessor’s workflow, consistent audio across every assessment pod, automated camera tracking, one-touch recording and national remote-assessor streaming, built to scale without a system overhaul.
Read the case studyBeamforming ceiling microphones, dual-lens PTZ cameras and hardware-based recording across every pod, the Incident Command Room and the Plenary observation space, EIS’s largest single SFRS engagement to date, and the reference point for a wider multi-station rollout now under discussion.
Scottish Fire and Rescue Service: Building a Centre of Excellence
A broken training room at Perth, a disconnected control system, a damaged screen, no interactive capability, rebuilt in three and a half days on site with zero scheduled courses lost, and phased so nothing installed now stands in the way of the full Teams Room to come.
Read the case studyNew projection, interactive smartboards, simple push-button control and a full audio refresh in Phase 1, with hybrid conferencing and full remote/BYOM capability already scoped for Phases 2 and 3.
Fire & Rescue Services: Answered Plainly
Do you deliver projects across an entire fire and rescue service estate?
Yes, from a single station to a service-wide rollout across control rooms, stations and training centres, procured under one contract.
How reliable are your control room video wall installations?
Control room installations are specified with reliability and duty cycle for 24/7 operational use as the primary design requirement, not an afterthought.
Can you support existing AV another supplier installed?
In most cases yes, following a survey to confirm compatibility before quoting a support contract.
Does Martyn’s Law apply to fire and rescue premises?
Fire and rescue stations and other public-facing premises can fall within scope of the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law) depending on occupancy. Our Martyn’s Law Communication Readiness page has a free two-minute scorecard to check where you stand.
Have a fire & rescue project in mind?
Tell us what you’re trying to fix and we’ll tell you honestly what’s realistic.
Can installation and support work happen outside standard hours, given stations and control rooms run around the clock?
Yes. Given the response time SLAs already in place for operationally critical systems, installation and maintenance work on a live station or control room is scheduled outside normal operational hours where the site requires it, rather than assuming a standard nine to five visit will work.
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