CONTACT

Contact Efficient IS: tell us what you’re trying to fix.

A short call is usually enough to tell you whether it’s a quick order or a full project.

AV enquiries

Video walls, digital signage, council chamber, meeting room AV and classroom technology.

0845 095 4200
av@efficient-is.co.uk

IT enquiries

IT and network infrastructure, asset management and compliance.

0845 095 4600
it@efficient-is.co.uk

General enquiries

41 Fairfield Place
East Kilbride
Glasgow
G74 5LP
Scotland

0845 095 3600
info@efficient-is.co.uk

Fax: 0845 095 3700
8:30am–5:30pm, Mon–Fri (24/7 support available on active contracts)

Prefer to write it down?

Contact Efficient IS: Send Us Your Requirement

Before you reach out

A few things people usually want to know

How quickly will you get back to me?

We reply to most enquiries within one working day β€” sooner for AV or IT enquiries sent to the direct team email addresses above.

Should I contact the AV team or the IT team?

Use whichever fits your enquiry β€” video walls, digital signage and meeting room AV go to the AV team; network infrastructure, asset management and compliance go to the IT team. Not sure which? The general enquiries line will route you to the right person.

Do you cover my area?

In Scotland, our own engineers deliver every project directly from our Glasgow head office. Across England, we deliver through a vetted local install-partner network, with design and procurement led centrally from Glasgow β€” see our locations page for the full coverage picture.

I don’t have a budget in mind yet β€” is that a problem?

Not at all. If you want a ballpark before you call, try our instant cost calculator first β€” otherwise, tell us what you’re trying to fix and we’ll scope it with you.

A few more common questions

Can I request a site visit before getting a quote?

Yes, and for most projects that’s the right way round. A site survey is how we confirm what’s actually achievable in your building rather than pricing off assumptions, so it’s normal to ask for one before committing to anything.

Do you work with organisations outside the UK?

We’re a UK based company delivering AV and IT projects UK wide. If your project is elsewhere, get in touch and we’ll tell you plainly whether it’s something we can help with rather than leaving you guessing.

What happens after I submit the contact form?

Your enquiry is routed to the right team, AV or IT, based on what you’ve told us, and we reply within one working day. Depending on the complexity of what you’re asking for, that reply is either a straight answer, a call to talk it through, or the start of a written proposal.

Is a faster response available for an urgent issue on an existing support contract?

Yes. An active support contract already includes the 24/7 support cover shown above, with its own agreed response time separate from general enquiries. The one working day reply time applies to new enquiries through this form, not to a fault reported under an existing contract.

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