AV enquiries
Video walls, digital signage, council chamber, meeting room AV and classroom technology.
IT enquiries
IT and network infrastructure, asset management and compliance.
General enquiries
41 Fairfield Place
East Kilbride
Glasgow
G74 5LP
Scotland
0845 095 3600
info@efficient-is.co.uk
8am to 5:30pm, Mon to Fri (24/7 support available on active contracts)
Contact Efficient IS: Send Us Your Requirement
A few things people usually want to know
How quickly will you get back to me?
We reply to most enquiries within one working day, sooner for AV or IT enquiries sent to the direct team email addresses above.
Should I contact the AV team or the IT team?
Use whichever fits your enquiry, video walls, digital signage and meeting room AV go to the AV team; network infrastructure, asset management and compliance go to the IT team. Not sure which? The general enquiries line will route you to the right person.
Do you cover my area?
In Scotland, our own engineers deliver every project directly from our Glasgow head office. Across England, we deliver through a vetted local install-partner network, with design and procurement led centrally from Glasgow, see our locations page for the full coverage picture.
I don’t have a budget in mind yet, is that a problem?
Not at all. If you want a ballpark before you call, try our instant cost calculator first, otherwise, tell us what you’re trying to fix and we’ll scope it with you.
Can I request a site visit before getting a quote?
Yes, and for most projects that’s the right way round. A site survey is how we confirm what’s actually achievable in your building rather than pricing off assumptions, so it’s normal to ask for one before committing to anything.
Do you work with organisations outside the UK?
We’re a UK based company delivering AV and IT projects UK-wide. If your project is elsewhere, get in touch and we’ll tell you plainly whether it’s something we can help with rather than leaving you guessing.
What happens after I submit the contact form?
Your enquiry is routed to the right team, AV or IT, based on what you’ve told us, and we reply within one working day. Depending on the complexity of what you’re asking for, that reply is either a straight answer, a call to talk it through, or the start of a written proposal.
Is a faster response available for an urgent issue on an existing support contract?
Yes. An active support contract already includes the 24/7 support cover shown above, with its own agreed response time separate from general enquiries. The one working day reply time applies to new enquiries through this form, not to a fault reported under an existing contract.
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