Boardroom AV Fit-Out: NTT DATA: Engineering the Meeting Room
How a demo in East Kilbride ended with an enterprise Microsoft Teams Room fit-out in the City of London, 400 miles from our base, delivered on time and on budget with no sub-contractors.
An ageing Surface Hub, a global sign-off chain, and a building that closes at 17:30
NTT DATA Business Solutions Ltd is part of NTT Group, one of the world’s largest IT service providers, headquartered in Japan with UK operations spanning Glasgow, London and beyond. By mid-2025 the boardroom at its City of London office was running a Surface Hub that had reached end of life for software updates, used for client meetings, executive sessions and international collaboration.
The replacement had to integrate properly with Microsoft Teams and perform to enterprise standard. The brief required a system that would:
- Replace a Surface Hub that had reached end of life for software updates with a fully integrated Microsoft Teams Room platform
- Provide multi-camera coverage so everyone is clearly visible, in the room and on the call
- Deliver professional-grade audio processing across the full length of the boardroom for hybrid meetings
- Be surveyed and specified from Scotland, without a site visit at design stage
- Work within a multi-party structure: an IT Support Team Lead in Glasgow, an IT Infrastructure Manager in London, and NTT Global hardware sign-off
- Fit a short installation window in a central London building with restricted site access
The boardroom viewed from the display wall, a long, narrow room where a single front-facing camera would struggle to pick out whoever is speaking, especially for anyone joining remotely.
A demo in East Kilbride, a survey by live stream, and options laid out honestly
The project started with a conversation between EIS and NTT’s Glasgow-based IT Support Team Lead. The first meeting was held in the EIS Demo Suite in East Kilbride, where NTT could see a working Microsoft Teams Room platform running before committing to anything.
Surveying a boardroom 400 miles away was then solved by collaboration rather than travel: NTT live-streamed the London boardroom so our engineers could survey it remotely and design against the real space, its real dimensions and its real sightlines. From that survey, EIS built a range of camera configurations, each with its own coverage profile, cost and trade-offs, rather than arriving with a single specified solution.
That gave NTT the information to make a decision rather than simply accept a recommendation. NTT chose the highest specification of the options presented, and the configuration was approved through NTT Global in September 2025, a process requiring executive sign-off and global hardware authorisation. Once approved, EIS issued a full implementation road map setting out every stage through to handover.
“Everyone at EIS has been great. We didn’t really have a clue what we needed so I am glad you guys did.”
Gordon Harper · IT Support Team Lead · NTT DATA Business Solutions Ltd
“They did not need us to turn up with an answer. They needed the options laid out honestly enough that someone could pick one and defend it internally, through three levels of approval and a global hardware sign-off. That is what we gave them, and it is why the decision stuck.”
Karl O’Connor · Head of Sales · Efficient IS
A complete Microsoft Teams Room, staged in Scotland and delivered in London
EIS designed, supplied, installed and commissioned a complete Microsoft Teams Room solution for NTT’s London boardroom. All equipment was sourced, staged and configured from EIS’s 6,300 sq ft bonded warehouse in East Kilbride before dispatch to London.
Dedicated Teams Rooms compute unit
A dedicated Microsoft Teams Rooms compute unit with a table-top touch controller provides the processing core.
Biamp large-room audio
Biamp large room processing handles echo cancellation and voice pickup, so anyone joining remotely hears every seat at the table clearly.
Multi-camera Huddly coverage
A multi-camera Huddly configuration covers the boardroom with no dead zones.
Dual-display layout
An interactive display carries collaboration and presentation content, with a compact secondary display alongside it.
Pre-staged, not improvised
Every component was sourced, staged and configured at our own facility before it reached London, so on-site time was installation, not troubleshooting. That same staging discipline is what makes a long-distance Boardroom AV Fit-Out like this one reliable on the day, not just on paper.
One team, no sub-contractors
The same EIS team ran the project from first conversation to handover, no third parties brought in to cover the distance. It is the model behind every Boardroom AV Fit-Out we deliver outside Scotland, one accountable team rather than a chain of subcontractors.
A City of London install, run from East Kilbride
The building closes at 17:30. NTT’s IT Infrastructure Manager arranged temporary access passes for the EIS team and remained on site beyond building hours so installation could proceed without interruption.
The system was verified, tested and handed over in the same visit, with no return trip needed to complete commissioning. Installation was completed in the week commencing 20 October 2025, on time and on budget, 400 miles from base.
What changed for NTT DATA
On schedule
Delivered on time and on budget, October 2025, despite a three-stage approval chain across two cities and a head office abroad.
Full-room coverage
Huddly cameras cover the whole boardroom regardless of seating position.
Audio for the table
Biamp large room processing handles echo cancellation and voice pickup across the full length of the room.
Operational on handover
Configured to NTT’s Microsoft Teams environment and in use from handover day.
Ongoing relationship
NTT and EIS continue to work together, with further rooms across the estate under discussion.
National reach, one team
Delivered 400 miles from base without sub-contracting the install to a local third party.
What NTT DATA say
“Everyone at EIS has been great. We didn't really have a clue what we needed so I am glad you guys did.”
Gordon Harper · IT Support Team Lead · NTT DATA Business Solutions Ltd
One boardroom, an established working relationship
The London boardroom project gave EIS an established working relationship with NTT in the UK, with further work already in prospect:
Breakout rooms
A wider conversation is underway about refreshing a number of smaller breakout rooms across NTT’s estate.
Glasgow office
NTT’s Glasgow base, where the relationship started, has had no AV upgrade from EIS to date, a natural next conversation.
Multi-site potential
NTT operates from several UK locations, each a potential further engagement as its hybrid workplace programme develops.
Boardroom AV Fit-Out: Answered Plainly
Can you deliver an enterprise Teams Room installation outside Scotland?
Yes, this project was delivered in the City of London, 400 miles from our East Kilbride base, by our own team with no sub-contractors. Equipment is staged, configured and tested at our facility before it ever reaches site, which is what makes a long-distance install a single visit rather than several.
How do you handle multi-stage approval chains on enterprise projects?
By presenting genuine options with honest trade-offs rather than a single recommendation, so whoever owns the decision internally can defend it through each stage of sign-off. On this project that meant a Glasgow IT lead, a London infrastructure manager and NTT Global hardware authorisation, all satisfied by the same evidence.
What’s included in a Microsoft Teams Room fit-out?
Typically a certified Teams Room compute unit, camera coverage sized to the room, a DSP-driven audio system for echo-free pickup, and display and control hardware, specified around how the room is actually used rather than a fixed package.
Planning a boardroom or Teams Room upgrade?
Tell us the room, the platform and who needs to sign it off, we’ll lay out the options honestly, the way we did for NTT.
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