How a conversation with our Glasgow office ended with an enterprise Microsoft Teams Room fit-out in the City of London — 400 miles from our base, delivered on time and on budget with no sub-contractors.
NTT DATA Business Solutions Ltd is part of NTT Group, one of the world’s largest IT service providers, headquartered in Japan with UK operations spanning Glasgow, London and beyond. Its City of London office hosts client meetings, executive sessions and international collaboration — through an ageing Surface Hub that had passed its useful life.
The replacement had to integrate properly with Microsoft Teams and perform to enterprise standard. The brief required a system that would:
The project started with a conversation between EIS and NTT’s Glasgow-based IT Support Team Lead. Rather than arriving with one specified solution, we began with an in-person demo visit, photographed the existing boardroom, documented the operational requirements, and built a range of camera configurations — each with its own coverage profile, cost and trade-offs.
That gave NTT the information to make a decision rather than simply accept a recommendation. The selected Huddly configuration was then approved through NTT Global, a process requiring executive sign-off and global hardware authorisation, with EIS guiding the client through each stage.
“They did not need us to turn up with an answer. They needed the options laid out honestly enough that someone could pick one and defend it internally, through three levels of approval and a global hardware sign-off. That is what we gave them, and it is why the decision stuck.”
Karl O’Connor · Head of Sales · Efficient IS
EIS designed, supplied, installed and commissioned a complete Teams Room solution for NTT’s London boardroom. All equipment was sourced, staged and configured from our 6,300 sq ft bonded warehouse in East Kilbride before dispatch to London.
A Lenovo Teams Meeting Room unit with an integrated touchpad controller provides the processing core, pre-configured for Microsoft Teams.
Biamp large room processing handles echo cancellation and voice pickup, so anyone joining remotely hears every seat at the table clearly.
Intelligent auto-framing in the primary position, combined with supplementary wide and close coverage, so the whole boardroom is covered with no dead zones.
An interactive display carries collaboration and presentation content, with a secondary display for speaker view.
Every component was configured and tested at our own facility before it reached London, so on-site time was installation, not troubleshooting.
The same EIS team ran the project from first conversation to handover — no third parties brought in to cover the distance.
The building closes at 17:30. NTT’s IT Infrastructure Manager arranged temporary access passes for the EIS team and stayed on site beyond building hours so installation could proceed without interruption.
Commissioning added a further complication: the Microsoft Teams Room account was registered under NTT Global and not accessible to the local London team, so it needed a one-time passcode obtained in real time during live setup. EIS resolved this in the room, on the day. The system was verified, tested and handed over without a return visit — completed in the week commencing 20 October 2025, on time and on budget.
Delivered on time and on budget, October 2025, despite a three-stage approval chain across two cities and a head office abroad.
Huddly cameras cover the whole boardroom regardless of seating position.
Biamp large room processing captures every voice cleanly, with no dropped words, echo or dead zones.
Configured to NTT’s Microsoft Teams environment on handover day and in use from day one.
EIS is now NTT’s named AV partner for the UK, with a follow-on reconfiguration visit confirmed.
Delivered 400 miles from base without sub-contracting the install to a local third party.
“Everyone at EIS has been great. We didn't really have a clue what we needed so I am glad you guys did.”
Gordon Harper · IT Support Team Lead · NTT DATA Business Solutions Ltd
The London boardroom project established EIS as NTT’s trusted AV partner in the UK. The relationship is already developing into a programme of work:
EIS returns to London to optimise camera modes, update the system hostname and configure speaker-level transcription.
No AV provision is currently in place at NTT’s Glasgow office, and the relationship to deliver it is already established.
NTT operates from several UK locations, each a potential further engagement as its hybrid workplace programme develops.
Yes — this project was delivered in the City of London, 400 miles from our East Kilbride base, by our own team with no sub-contractors. Equipment is staged, configured and tested at our facility before it ever reaches site, which is what makes a long-distance install a single visit rather than several.
By presenting genuine options with honest trade-offs rather than a single recommendation, so whoever owns the decision internally can defend it through each stage of sign-off. On this project that meant a Glasgow IT lead, a London infrastructure manager and NTT Global hardware authorisation, all satisfied by the same evidence.
Typically a certified Teams Room compute unit, camera coverage sized to the room, a DSP-driven audio system for echo-free pickup, and display and control hardware — specified around how the room is actually used rather than a fixed package.
Tell us the room, the platform and who needs to sign it off — we’ll lay out the options honestly, the way we did for NTT.
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